© 2019 Yafa Brands. All Rights Reserved.
21306 Gault Street, Canoga Park, California 91303 USA
Tel:(818) 704-8888 Fax:(818)704-8112
Monteverde USA® and Conklin® writing instruments are guaranteed against mechanical failure due to faulty materials or workmanship throughout the life of the original owner. Yafa Brands will repair or replace, at our decision, any product that is found to be defective in materials or workmanship when it is properly returned to our repair department. Any product that is no longer in production, and cannot be repaired, will be replaced with a comparable Monteverde USA® or Conklin® product of our choice. This warranty does not apply to products (including nibs) which have been lost, altered, broken, or damaged by misuse, accident, failure to follow instructions, or improper service or repair by anyone other than the Monteverde USA® or Conklin® repair department. This warranty does not cover normal wear including scratches, used fountain pen nibs, and refills of any kind. For this warranty to apply, the purchase must have been made from an authorized Monteverde USA® or Conklin® dealer and you must have the proof of purchase and/or properly registered your product with Monteverde USA® or Conklin®. Only authentic Monteverde USA® or Conklin® products will be warranted.
Consumers may send damaged or defective products with proof of purchase from an authorized Monteverde USA® or Conklin® dealer to:
Yafa Brands Repair Department 21306 Gault Street Canoga Park, CA
91303 USA
Phone: (818) 704-8888